Privacy Policy
extrakleen.co.uk
1. Introduction
This Privacy Policy explains how Extra Kleen (“we”, “us”, “our”) collects, uses, stores, and protects personal information provided by visitors and customers through extrakleen.co.uk. By using this website, you agree to the practices described in this policy. If you do not agree, you should discontinue use of the site immediately.
2. Information We Collect
We may collect personal information that you voluntarily provide when submitting an enquiry or booking request, including your name, address, email address, phone number, and details relating to the services you require. We may also collect technical information such as IP addresses, browser type, device information, and website usage data through cookies and analytics tools.
3. How We Use Your Information
We use the information you provide to respond to enquiries, manage bookings, deliver services, communicate with you, and maintain accurate internal records. Technical data may be used to improve website performance, security, and user experience. We do not sell or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process personal information on the basis of legitimate interests, contractual necessity, and compliance with legal obligations. Where required, we may also rely on your explicit consent, which you may withdraw at any time by contacting us.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. While we strive to safeguard your data, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.
6. Sharing Your Information
We may share your information with trusted service providers who assist in delivering our services, such as payment processors, IT support, or subcontractors, but only where necessary and under strict confidentiality obligations. We may also disclose information where required by law, regulation, or legal process.
7. Cookies and Tracking Technologies
extrakleen.co.uk may use cookies and similar technologies to enhance user experience, analyse website performance, and support essential site functions. You may disable cookies through your browser settings, although some features may not operate correctly if cookies are blocked.
8. Your Rights
Under UK data protection law, you have the right to access, correct, delete, or restrict the processing of your personal information. You may also request data portability or object to certain types of processing. To exercise these rights, please contact us using the details below.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and maintain accurate business records. When information is no longer required, it will be securely deleted or anonymised.
10. External Links
This website may contain links to third‑party websites. Extra Kleen is not responsible for the privacy practices, content, or security of external sites, and we encourage users to review the privacy policies of any websites they visit.
11. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. The most recent version will always be available on this page, and continued use of the website constitutes acceptance of any changes.
12. Contact Information
For questions about this Privacy Policy or to exercise your data rights, please contact Extra Kleen at